Helpshift

Helpshift is an end-to-end platform designed for games, focusing on player engagement through a blend of technology, AI, and human services. Key features include:

• Automated support with AI-driven resolution, achieving 70% automation rates.
• In-game support SDKs enabling seamless player assistance across platforms.
• Community management tools to foster safe and engaging environments.
  Practical use cases range from resolving player queries in real-time to enhancing retention with strategic VIP engagement. Studios like Zynga report handling significantly more support tickets, proving the platform's value.